When a guardian purchases a class package for their student/s, they have the option of purchasing 4 class credits or 12 class credits.
Class credits are used when a student attends their class time or when they no longer have any more excused absences on their account and do not attend their class.
Class credits are also immediately used when scheduling a make up class that has been confirmed by the studio. The class credit is used whether or not the student attends the confirmed make up class they scheduled.
To avoid losing a class credit, guardians and students should be sure to not go over their allotted excused absences on their account and they should also be sure to attend any make up classes that they have requested once confirmed by the studio.
A guardian can have their student/s account frozen if they will be absent for an extended period of time that is a minimum of 1 month and no more than 3 months. This ensures that they do not lose class credits during that time period. Simply use the Freeze Account Form and type in the details in the comments section.